Inbound
What makes us different
An inbound call center can do many of the same business processes as an employee in your own office can do. They handle incoming calls, answer callers’ questions, take messages, dispatch emergencies, schedule appointments and place orders just to name a few.
Outsourcing isn’t just about cost savings, it’s about giving your small business the freedom to concentrate on growth rather than worrying about managing the new customer service touch-points that come with expansion
- Service your customers 24 hours a day
- Take advantage of difficult-to-achieve security certifications like PCI and HIPAA compliance
- Leverage the experience of a large inbound call center
- Open up new inbound channels like live chat and text response
If you have customers or recognize that great customer service is one of the main factors in the growth of a business, your company can benefit from our inbound call center service. Please check out all of the industries that use call centers to dig deeper into the industry specific inbound call center solutions we’ve developed.
We’re here to help
Think our inbound call center services might be right for your business? Need more information about our company, technology, and infrastructure? If you have questions, we have answers. Contact us and we’ll reach back out to give you the lowdown on our inbound solutions and how we can help your brand.
They activated our operation in over 50 locations at once. Infinite scalability means supporting our operations at their peak with Ecomsoft’s fast and innovative Inbound CX approach
Olle Widén
CEO at Finanzero